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How a brand turned returns into restocked inventory

A consumer electronics brand wrote off most returns. We inspected each one against its manual and restocked what passed.

    We reply within one business day.

    At a glance

    64%returns restocked
    48 hrsreturn to sellable stock
    $Xwritten off, down

    The challenge

    Returns piled up unopened and most were written off as a loss.

    What we did

    1. Step 1Received each return and matched it to its RMA
    2. Step 2Inspected items against the product manual with photos
    3. Step 3Restocked what passed and reported what did not

    Service used: Reverse logistics

    The results

    Most returns came back as sellable stock within two days.

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